Privacy Policy

Liatris Designs · Effective Date: April 7, 2025

At Liatris Designs, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data when you visit liatrisdesigns.com or make a purchase from our store.

1. Information We Collect

Information you provide directly

When you contact us, make a purchase, or sign up for our email list, we may collect:

  • Name

  • Email address

  • Shipping address and billing address

  • Phone number (if provided)

  • Payment information (processed securely through our payment provider — we do not store full card details)

  • Any messages or inquiries you send us

Information collected automatically

When you browse our website, we may automatically collect certain technical information, including:

  • IP address and general location

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is collected through cookies and similar tracking technologies (see Section 5 for more).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping physical products

  • Send order confirmations, shipping updates, and customer service communications

  • Send marketing emails and newsletters (only if you have opted in)

  • Respond to your inquiries and provide support

  • Improve our website and better understand how visitors use it

  • Comply with legal obligations

3. Email Marketing

If you subscribe to our email list, we will send you updates about new products, promotions, and design inspiration. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us at liatrisdesign@gmail.com.

We do not sell or share your email address with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service providers: We work with third-party providers (such as Squarespace for website hosting, payment processors, and shipping carriers) who need access to your information to help us operate our business. These providers are contractually obligated to protect your data.

  • Legal requirements: We may disclose your information if required by law or to protect the rights, safety, or property of Liatris Designs or others.

  • Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect some website functionality.

Our website is built on Squarespace, which may use its own cookies and analytics tools. You can learn more about Squarespace's data practices at squarespace.com/privacy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including completing transactions, complying with legal obligations, and resolving disputes. You may request deletion of your data at any time (see Section 8).

7. Data Security

We take reasonable precautions to protect your personal information. Our website uses SSL encryption, and payment transactions are processed through secure, industry-standard payment processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

As a US-based customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal limitations)

  • Opt out of marketing emails at any time

To exercise any of these rights, please contact us at liatrisdesign@gmail.com.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Liatris Designs Email: liatrisdesign@gmail.com Website: liatrisdesigns.com